For more information, please visit the PayPal User Agreement and refer to the ‘Billing agreement payment’ section. If you fail to cancel your recurring subscription by the Termination Date (next automatic payment term), you will automatically be charged on the scheduled date for the agreed payment amount. If you cancel your subscription during the first 14 days (The Cooling Off Period) after your order has been confirmed to you, you will receive a full refund of monies paid. If you paid via PayPal, you can cancel your recurring subscription at any time up to five (5) working days prior to the scheduled date of the automatic payment (Termination Date). If you wish to cancel before the automatic renewal is taken, please ensure you cancel at least eight weeks before your last issue is due, so the cancellation process can be completed and no payment is taken. If you paid via credit or debit card for a recurring subscription and want to cancel your subscription, the cancellation will take effect after the last day of the current subscription period for the number of issues chosen, unless it's within the first 14 days of the order being placed (The Cooling Off Period) where you will receive a full refund of monies paid. If you do cancel, you will receive only the issues you have already paid for and depending on when you cancel, you may continue to receive issues until the end of your last payment period. We will aim to respond within 2 working days.Ĭontacting your bank / payment provider. Once logged in go to ‘Help’ in the top navigation and fill in the form on the “Send us your query” tab. Please check with your network provider for more details.Ĭontacting us via your Hearst customer account. Calls are charged at your standard network rate. Lines are open weekdays, 8am-9.30pm Saturdays 8am-4pm. You may cancel at any time during your subscription by one of the following methods:Ĭalling us on 01858 438 838.
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